Complaints; 5 of the most likely gripes you have

I'm almost done ranting, just 5 more points to go!

16. I already do all this. I'm perfect, and everything I do is wonderful.

Well that's great, now encourage others to do the same. Let me clarify; actively encourage. Develop a mentorship program at your institution or in your area. Start a program to fund professional development for emerging professionals, write a crazy ranting blog on the internet for no one to read, gauge interest in starting an apprenticeship program at your institution. And yes, I realize that apprenticeships and internships (if done well) are similar. I am making a conscious choice to use a different word then internship because of everything I just talked about in my last 3 posts. Unlike most internships apprenticeships are a. paid, b. last longer then the typical 3-4 month internship (what can you really learn in 3-4 months?) c. are based on established, formal relationships with programs/schools.

17. I did an unpaid internship so shouldn't everyone else have to?

Bitter much? That's a great attitude for a professional to have. I can tell you work in museums. If your unpaid internship wasn't that great for you and you still hold obvious resentment about it, why would you force others to do the same?

18. I have so much work to do and I need unpaid interns. 

No you don’t. If you can’t afford to pay someone to do work then it shouldn't be done and this needs to be communicated to others. It’s as simple as that. Stop enabling exploitation. Still not convinced? OK, what if your employer decided to stop paying you? Imagine if your boss said this to you; "I know you are a professional and deserve to be paid, but there's still all these projects. Could you just be a champ and come in and finish these?" Oh, that doesn't sound so good does it? You don't get paid but you get professional networking and experience!? What about now? Still don't want to work for free, huh? Networking and professional development don't pay the bills and because the cost of obtaining a degree is now more than most baby boomers paid for their first homes those interns got Bills, the likes of which you do not even know.

19. Isn’t mentoring people for free the same? 

No it's not, but thanks for asking. When you mentor someone you’re providing encouragement, support, and guidance. Those aren't job responsibilities, skills, or tasks. And re-framing internships as experiences and exposure isn't a counterpoint, it’s a deflection. It is every older generation’s responsibility to teach the younger generation the ropes. This seems to have been lost somewhere in the past few decades. It should be a privilege and a joy to learn from our elders, not a burden or a gauntlet run. And before you even think it, YES I do plan on mentoring other professionals as my career progresses. Because, as someone recently said to me in an unrelated conversation; "It's my dream to be part of the solution."

20. I want the experience; I’m okay working for free. 

That’s super, however understand that you are not operating in a vacuum, you’re upping the ante when you do this. Think of your role in the larger system of professionals and the field. Still don't get it? OK, how long are you willing to work for free? 3 months? 7 months? A year? Forever? The longer you are willing to work for free, the longer you will work for free. Why? Because if I know Johnny will work for free for...basically forever, then I can hire Jane, keep Johnny as an unpaid intern and get two employees for the price of one. I know you're thinking that no institution would do that, surely they will see your dedication and offer you a job and if they don't you'll just split after a few months. Well if they can get 3 months of work for free out of out of you before you give up, why shouldn't they just start paying you at the 3 month mark? Saves them some cash and you're happy because you got a job. However what you don't realize is you could have and should have been paid for those 3 months....so what you did was accept a significantly lower salary for a position by throwing in 3 free months of work? What's next, do you have to buy your own computer to go to work? Pay your own healthcare? Pay your own pension. OH WAIT. THOSE ARE ALL THINGS COMPANIES ARE MAKING PEOPLE DO NOW. You see what unpaid internships did to us???!!

So that concludes my 20 points on unpaid internships. I'm done now, I swear. 

WAIT, BONUS GRIPE! I'm throwing in one more gripe because you've been such a good customer.

21. Aren't we just adapting to the new marketplace? 

Yes, we are adapting ourselves right into a hole. There is nothing special about an internship, no training, experience, or networking opportunity that couldn't be accomplished in any entry level job. Sure, let's continue down the road of unpaid internships; "It's just what you have to do these days to be the most qualified candidate. Everything gets harder as time goes on. Once, a long time ago you only needed a high school degree and you were set, then college came along and now having a B.A. is a requirement for almost every professional job. Internships are just part of the process that we have to go through to be professionals these days, it's like the Flynn effect for jobs." OK first re-read all my previous posts. Then do some more reading (by the way, these people all stole my idea....kidding! No, I'm not though). My whole point is this situation is unsustainable so just do something or whatever.

© 2013 Patricia Lord

How to create better museum professionals and organizations in just 5 easy steps.

That title is a little misleading, nothing in museums is ever easy nor is it ever resolved in just five steps. If you think about it the title of this week's post is an outright fallacy. I'm kidding, of course. Now on to my five simple steps.

11. Pay people. 

Sounds simple enough, people deserve to be paid for their work but if it were that easy there would likely be no such a thing as an unpaid internship. Now I understand that not every institution can afford to pay all their interns, and that completely eliminating an entire internship program would also be a mistake. As I discussed in my previous post the amount of resources that an unpaid intern has to contribute in order to work for free is just ridiculous. So while the system as a whole finds better ways to provide experience for young professionals your institution can make some small changes to help offset the resource commitments unpaid interns make. At the absolute very least provide your unpaid interns with robust benefits or other compensation for their work. If any funds can be secured to cover transportation costs it would be a step in the right direction. Consider using your professional development or discretionary funds to purchase them a membership to a professional organization for a year. Again I realize funding is a perpetual issue but $70 for a membership can really impact an emerging professional's career. And not to put to fine a point on it, but if your institution cannot find a few hundred dollars for some intern appreciation then you have much larger problems and you should refocus your work to fundraising for your museum not mentoring interns until such a time when you can find a source of funding for your internship program.

12. Remove internships a requirement for degree. 

Students should not have to do unpaid work, independent from their educational institution, in order to graduate. Now I know this flies in the face of the entire purpose of the museum studies degree. Degree programs were developed because few professionals had the practical, hands on experience, needed to work in museums. Internships are a large component of gaining the practical skills but unless you have a museum at your institution or a formal agreement with another institution, cut the requirement from your program. It isn't a good idea to rely on institutions that have no formal agreement to accept your interns so that they can graduate. Why not channel all that unused internship energy into helping graduates find jobs? Crazy thought, I know.

13. Look beyond your interns when hiring. 

Rewarding interns with a job later on may absolve some of your guilt for having exploited them for so long but the fact that this is the view we have of unpaid interns reveals how damaged our internship programs are. If we truly want to break our addiction to the unpaid intern we have to start making hard choices. No one wants to slight an intern, especially one that would be an employee if there were funding to hire them but increasing diversity in the workforce, including diversity in educational and experiential backgrounds, is good for the field, good for organizations, and it's good for interns. Too often museums choose the easy candidate, the intern that knows the ropes already. The problem with this attitude is an intern that has learned the ropes at one museum only knows those ropes. They're indoctrinated into the culture of your institution, for better or worse. How are museums supposed to be innovative, diverse organizations if we only hire internally? Investing in employees is important but hiring from outside the organizational box is equally important if you expect to be an adaptive organization. Make it clear that volunteering or interning is not a road to a job. Part of breaking the intern/volunteer circuit is looking to pro bono recruiters, like Taproot Foundation, to find project support. The arms-length distance that third-party organizations provide removes the temptation to hire any warm body that volunteers with your organization because they deserve a job after working for free for so long.

14. Mentor people. 

Perhaps I am just imagining a more idealistic past but for some reason I can't help but think that mentorships are a long lost art form. Somewhere along the line professionals stopped thinking training your replacement was an important aspect of your own career. I don't mean train your replacement to file paperwork the way you like it, I mean take over as the next generation of professionals. If you love your career, and believe in museums, and stop to think more than a week in advance you must realize that at some point you will no longer be in the field. If you care about what happens beyond your own personal career it is your responsibility to train younger professionals to become leaders. Use your own free time to contribute to the system without the expectation of reward like a job or money, or a foot in the door. Give your colleagues and future replacements what they were actually looking for; a mentor, not an internship. Why? Because it is how you ensure continued vitality of your profession, and it’s your responsibility anyway.

15. Stop working for free. You’re enabling abuse and worth more than that. 

Obviously this last step is for interns. Look, I know that finding a job is hard and it's so tempting to offer to work for free just so you can get your foot in the door. Don't get me wrong, there are plenty of good reasons to intern or volunteer with an organization but using an internship as a path to a job is not sustainable. You can't intern at every organization where you hope to get a job. You might not think that your one unpaid internship isn't that bad but you have to realize that you are part of a system and collectively, unpaid internships are leading the profession, and your career no where good. You are a professional, a person who had committed time, money, and resources in order to get a job in a museum. Your investment deserves recognition. You volunteer with and organization because you believe in the mission, you complete an internship for the experience. Any other motives for completing an internship or volunteering are disingenuous and cheapen the profession. If you want to increase your chances of getting a job work on your skill sets and other professional development, not logging more volunteer hours.

© 2013 Patricia Lord

Five more points on unpaid internships at museums.

When we left off last week we were discussing why unpaid internships are the meth of the museum world. 

Its all well and fine to sit on my high horse and publish insane ramblings about things and then disappear into the depths of the interwebs, however, because I am solutions-oriented I have a quick guide to breaking your addiction. I feel very strongly about this topic and I want museums to develop meaningful solutions to their problems so before we actually discuss positive ways to redirect our unpaid internship lust, I'd like to go over some common addiction breaking pitfalls.

How NOT to stop the addiction to unpaid internships, 5 common mistakes.

6. Replacement or conversion into volunteer programs or short-term contract work.

This seems like such an obvious, easy, and painless way to solve our problems. Excellent, issue resolved! It was crazy museums were even addicted in the first place when the solution was so simple. Well not exactly. As any former addict will tell you the temptation to replace one addiction with another is the lazy man's way to avoid pain. "Cigarettes are terrible for your lungs, I'll just chew tobacco instead! Addiction defeated!" Obviously this replacement strategy resolved nothing and the addiction remains, disguised as something else with an entirely different set of concerns. So when we look to break our addiction to unpaid interns, let's not just funnel them into our volunteer program. A rose by any other name is still a rose except now our interns have lost out on the value of a structured internship. A good internship is focused professional development and specific skill building work under the direction of mentors. Volunteers are not provided with the same kind of resources that an intern should be. Contract work, the prostitution circuit of the professional world, is no better and comes with its own set of issues like team cohesion and organizational loyalty.   

7. Absolute refusal of all internship opportunities, paid or unpaid.

Cold turkey! The only way to go if you truly want to beat your addiction. This method might break the cycle but where does it leave pre-professionals? Internships can be extremely valuable and cutting off the only means most pre-pofessionals have to develop skills and find potential mentors without providing them with an alternate method to grow is too harsh. Let's work on creating more apprenticeships while we simultaneously scale back our unpaid internship programs. If we just shutter our windows and doors there will be a bunch of strung-out pre-professionals wondering around with nothing to do. So in the short-term more care needs to be taken in evaluating who is a good candidate for an internship. Are people applying for an internship in an area where they already have good experience? Then they probably don't need an internship, they're probably professionals that can't get a job. Use your internship resources wisely because a good internship is, and should be, a drain on your resources. 

8. Deflection – funneling to other internship programs only to pursue them later as employees or volunteers.

"Um, you can't get any unpaid internships from me anymore. I quit that, but I heard so and so down the street still has some. Let me know how that goes, I might be looking for someone with some experience later." Gross! You're just going to let everyone else expend their resources training people and then swoop in later and reap what you didn't help sow? Mooch! We're all part of a profession, a system. If you want quality professionals to work at your institution, you have to help develop professionals in your field. It really is everyone's responsibility. Mooching isn't a long-term solution, one day you'll find yourself cut off just when you can least afford it.

9. Deny you have a problem.

I really hope I don't run into any museum professionals that don't think unpaid internships are a problem at all so I'm going to focus on a few specific reasons why some people might not think they're THAT big of a problem.

A lot of internships are required as part of graduate and undergraduate museum studies programs. Many professionals may be tempted then to say "Hey, their school requires it, I'm doing them a favor!" Yes, free access to work for them to do is a favor, a great favor, but let's consider that on top of working for you for free they also have to pay to earn the internship credit. This is just doubly insulting! Now I'm sure school administrators and you are thinking "Those fees go towards the administrative costs associated with processing and maintaining student records." Great point, but let's think about that for a second. A normal credit costs, let's say $600. Those funds support administrative costs as well as pay for a professor to teach the class. Now, an internship credit costs the same amount, but there isn't an internship professor....so why am I paying the same amount? Before you say anything most internships are more than one credit so think students must PAY more than a grand for ONE internship. So why are interns paying so much for an internship credit? The internship adviser of course! Hold on - the amount of work an internship adviser does is far less then that of a professor. This is because, as you know, the internship supervisor takes on a lot of the responsibility for the successful completion of the internship. So, shouldn't the internship supervisor get a cut of some of those credit fees? After all you're doing work, draining your resources, you deserve fair compensation for your contribution! Right? Now imagine the university starts charging you just to have the privilege of hosting interns. What? That's insanity, totally unfair! Yes, and now you know how unpaid interns feel.

"Hold the phone - I thought you said good internships drain your resources. Why do interns need me, on top of draining my non monetary resources, to also pay them ? Then I am expending more resources then I am receiving in return."

This is an excellent question and I'm so glad you asked. It's true when you compare the resources consumed/resources contributed ratio for the kind of quality internships I am advocating for, it is very likely that there will be an imbalance for your institution. The amount of contribution that you get from an intern in terms of work may not match or exceed the resources you expended on an intern in the form of training time, professional development time, etc. If you look at the amount of work that an intern has to do in order complete the internship credit for their school, their resource consumption increases. Interns typically have additional work required of them by their programs as part of their internship, such as papers, phone check ins, portfolios, blog posts, presentations, etc. Plus there's the money they have to shell out for transportation, parking, food, etc. to get to the internship site. When you actually calculate all the resources that an intern has to spend in order to be an intern, it comes out to far more than in justifiable for the opportunity to learn from other professionals. I'm not saying you have to pay them the same as a staff member but some monetary compensation is appropriate, if only to help offset their commitment. I know this is difficult for some institutions, which is why I think participating institutions should receive a portion of credit fees that those greedy universities keep for themselves when you mentor their students for them. And don't feel shy about telling universities who send their internship seekers to your institution this.

Ok, these are all great points but maybe I need to spend a little time explaining why I think unpaid internships are so bad. To start, I'm not talking about one unpaid internship here or there, I'm talking about the whole system. It sounds a little confusing to think of increased experience and greater education as a race to the bottom so I would like to propose that we're engaged in a race to the top. Let me explain. We all agree that learning more is good but when we constantly have to one up each other, be the better candidate, we run the risk of defeating ourselves. "I can do an unpaid internship, I have the funds to work for free for a little while!" "Oh yea? Well I can do TWO unpaid internships, more experience for me! I'll get more network contacts and more skills." "Oh really? Well I can work for free for 7 years. I can get an unpaid internship where ever I want and then I'll walk on to ANY job I want." Ok, this is a little silly but you see my point, at what point are our skyscrapers turning into towers of Babel? Why are we spending half our lives working for free so that we can get paid work? We aren't headed anywhere that is sustainable. Instead of working with each other to improve our system we just started competing with each other. We played right into the hands of those who seek to take advantage of us. 

10. Defer and blame.

This is perhaps the trap that I am most worried about. We all have a lot of projects that need attention and we might think unpaid labor is our only option. If we put off making changes to your internship programs until after you finish that one project we're going to be putting it off for the next century.

Equally bad would be the blame approach "The administration of this museum just doesn't understand what we do. They expect me to finish all these projects but they don't give me any funds to do it. I have no choice." This may all be true and the only real piece of advice I have is maybe you should consider not doing some of those projects. Crazy thought right? Not do a project your administration hasn't planned resource allocation for or budgeted funds for? Who is this lady? If your museum can't allocate resources or funds for a project then a. they're horrible administrators, and b. you really have no obligation to complete that project. Hear me out because I know a lot of you are already turning away. We all think all of our projects are important and we have to do them or we'll be fired but first, let's remember, we work in museums and nothing is life threatening. What I am saying is when we compensate for bad planning on the part of the museum by taking advantage of interns and emerging professionals we are contributing to the problem, NOT saving the day or being a good employee or being a resourceful professional. The more they (bad administrators) see that you accomplish projects without resources or funds, the more likely they will give you more projects and less funds. What you did was engage in a race to the bottom and now you're stuck. Sometimes you have to let projects fail for people to see that poor planning defeats projects.

.....and don't worry, you wont get fired. No one has ever gotten fired from a museum. Note: see my post on why museums should start firing more people, coming soon!

Next time we'll be learning to channel our desires into positive results and finally slay our internship demons.

© 2013 Patricia Lord

Twenty Points on Unpaid Internships in Museums, a Series

Museums love unpaid interns, they're addicted to them like Audrey II was to blood in Little Shop of Horrors. One just isn't enough, once you've tasted free unpaid intern labor you just can't stop yourself. It's almost like they want you to eat them with their cute little "I have to fulfill my internship credit" pleas. 

Well it's time to kill Audrey II, Seymour.

Unpaid internships are a hot topic right now and recent court rulings like this one, detailed in the New York Times, are shining a bright light on deep dark seedy world of unpaid professional labor.  

It's time that museums turn a critical eye on their unpaid internship policies and slay their own Audrey II's....before its too late!

So without further ado:

Top 5 reasons why museums must eliminate unpaid internships:

1. They are exploitative. 

Does your institution require experience in order to be an intern? Do unpaid interns do the work of a previous entry level employee or a current or future employee? If you had the money would you pay them? Do you justify not paying interns because they get networking opportunities? Yes to any of these? Well then those unpaid interns are performing a job not an internship. Internships are for people with no experience not professionals who have already committed time/money towards entering a profession. Training for pre-professionals is typically called an apprenticeship, and that is a paid position.  

2. Unpaid internships create a false sense of opportunities in the job market. 

We accommodate unpaid interns yet we have no jobs for them once they enter the workforce. This begs the question: Should we, knowing there are not enough positions in the field to absorb all these unpaid interns, be allowing all these internship opportunities to continue? Many in the field justify unpaid internships because, besides providing professional experience, they provide networking opportunities for emerging professionals. My response to this is, should someone have to work for free for extended periods of time for networking opportunities? That's not fair compensation. Couldn't we, if we're so keen on networking opportunities, just provide emerging professionals with actual networking opportunities? Like more conference grant opportunities, local and frequently recurring meetings, etc.? Unpaid internships create a false sense of experience or advantage, "I did an internship, and now I have skills! I have an advantage over less skilled applicants!" Or "It was so easy to get that unpaid internship at that museum, getting my dream job at my favorite museum will be a cinch!" Right? Wrong. Most jobs are gotten from referrals or networks, not outright experience. So why should someone work for free just to grow their network?

3. Unpaid internships do not encourage socioeconomic diversity.

Who can afford to work, without pay, for long periods of time? People with financial means, that's who. Building unpaid internships into our degree programs, professional development, and institutions does not encourage the kind of diversity we claim to want and desperately need. It's embarrassingly obvious how much this smacks of hypocrisy.

4. Unpaid internships put a band-aid on a broken system. 

What happened to apprenticeships? What happened to entry-level jobs? Why am I seeing internship opportunities that require 5+ years of experience? Why do organizations/established professionals no longer feel they have an obligation to train or develop emerging professionals? Furthermore are unpaid internships the answer to cost cutting or do they enable further cost cutting, or both? Are unpaid internships a race to the bottom? Probably.

5. Unpaid internships are falsely cost and time effective.

How much time do you spend hiring, training, supervising, evaluating, and saying goodbye to unpaid interns? Would not 1 regular employee be much more efficient then 4 interns every year? So why do we think unpaid interns help us do so much work? If you're temped to say, "Well I can't afford to have that 1 employee, so aren't 4 unpaid interns the next best thing?" No because the purpose of a staff position and an internship are not the same and confusing an intern with a replacement staff member robs that intern of their internship experience and it degrades the role of staff. Also, see point 1 again!

Check in next week for the next installment titled, Unpaid internships: how to stop the addiction.

© 2013 Patricia Lord